Thursday, January 26, 2017

So, what do pool builders do in the winter?

SO, WHAT DO YOU ALL DO IN THE WINTERTIME?


So, what do you all do in the wintertime?  That may be the most asked question from about mid-December through early March.  It is also a valid question when one works in a swimming pool business in Massachusetts.  I am sure that some pool companies shut down and head south, but we have other ideas.  

First and foremost, we continue to work five days a week (barring holidays of course).  We continue to get phone calls for service for spas and indoor pools and we continue to meet with new customers to discuss new construction and renovations.  With the exception of the week after Christmas, you can count on Aquaknot to answer the phones.  In fact, we encourage you to call us to schedule your openings as spring is just around the corner.

Secondly, we are working on bettering ourselves.  The winter is the time to learn about new products, what is working, what isn't working, and what does the future hold.  Many of our team members attend seminars and schools to help move our company forward, providing our customers with the latest in pool technology and products.  

Thirdly, prepare.  Right now, we are beginning the hiring process for the opening season.  Some of our employees have been with us for over a decade, but each year, we also welcome new people to our team as our company grows. 


Lastly, we plan.  As we wait out the winter, we know that as soon as a shovel can sink into the dirt, we will be out there in backyards working against weather conditions and deadlines.  Our goal for the spring is to have as many people swimming as soon as possible without compromising quality.  As we start to book openings and take on weekly service clients, we will begin putting together our "master plan" to be sure that our customers' needs are 100% satisfied.  We will also be looking for ways to improve our customer service as we feel that as a business, there is always room to improve.  

So, yes, we are not digging pools and our service is limited from December through March, but we continue our goal to grow and improve throughout the winter months to remain one of Massachusetts leading swimming pool companies.  


1 comment:

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